ReliMobility started in 2015 with the goal of making mobility equipment and daily living aids more affordable and easily accessible online whilst maintaining high standards of quality and service.
You may ask yourself the following questions:
Why are they cheaper than the others?
There must be some difference between levels of service or after sales care?
What if I have a question, problem or want to return the item?
Well let us answer them for you.
Firstly we do not have expensive showrooms or retail stores and our distribution and warehousing network has been carefully thought through to ensure we run as efficiently as possible. By saving on these overheads, we simply pass the savings onto you. This means we are able to offer you quality products from reputable manufacturers at a great price, with excellent customer service and fast delivery times.
All of the warranties we offer come direct from the manufacturers. Whether you buy online, through a showroom or retail store you will still receive the same warranty.
We are a member of the British Healthcare Trades Association and adhere to their strict Code of Practice, as approved by the Trading Standards Institute, which means you can be sure you are purchasing from a reputable and ethical company. You will also find us listed on the Disabled Living Foundation website as an equipment supplier. They have awarded us with a 90% supplier standards rating.
As well as supplying our mobility aids nationwide to personal purchase customers, we have also supplied a wide range of items to many NHS Trusts, Hospices, Hospitals, Charities, Care Homes and Care Professionals across the country.
If you do have any questions or a problem, we are able to react quickly to try and help you as we best we can. You can contact us via our phone lines on 0800 112 0074, email us at [email protected] or chat to us directly through your computer, tablet or mobile phone using our live chat feature.
If you do wish to return an item, you are covered under the Consumer Contracts Regulation 2013. We have a page dedicated to our returns policy which you can read by clicking here.